Customer Service/Utility Office

The Billing Manager, Marla Hartman has been with Clarksville Light & Water since 1990. She reports directly to the General Manager.

As Billing Manager, She is the key individual responsible for the operation and coordination of the Customer Service department, Billing department, and Metering department. Her duties include ensuring control and accuracy of financial information recorded through the billing system. She also evaluates Utility Customer Service, Cashiering, Billing, and Meter Reading policies and procedures.